One of my favorite all time romantic comedies is You’ve Got Mail starring Meg Ryan and Tom Hanks.* Even though the technology featured in the film is now dated, there are some timeless ideas and advice in the movie that have stuck with me through the years. Okay, I also have to add that it has stuck with me through the numerous times I have watched this movie.

Near the end of the movie, just after a significant turning point, Joe Fox (Tom Hanks) visits Kathleen Kelly (Meg Ryan) at her apartment. He says to her in a half-hearted attempt to apologize for putting her out of business, “It wasn’t personal,” he says “it was business!” She respond by saying, ‘Well, it was personal to me! It was personal to a lot of people. Whatever else anything is, it ought to begin by being personal.”
I wrote in a previous post about Friendships and types of friendships and pretty sure I just scratched the surface. It seems to be me that most relationships ought to be personal at some level. Long gone are the days when items like milk and bread were delivered to our doors. But mail is still delivered. And many of us still shop “in person” for groceries and other necessities. I am one of those fussy people who prefers to pick out my own food and clothing.
There was a period of time when my then favorite store stopped carrying women’s dress clothes in the store, but there were plenty of “misses” or “Women’s” size casual clothes available. I was told by a compassionate cashier that I could always order online and if an item didn’t fit, I could return it through the store. “Or,” she said lightly, “you could return the item by shipping.” I was crestfallen at best and slightly depressed. While I am not one to try to decide what someone is thinking without their saying so, it felt as if the store were saying to overweight women everywhere, ‘You can’t possibly need dress clothes, the sweats and jeans are…over there!”

I pleaded my case with a couple of cashiers, fighting back the tears. It was an hour’s drive, to get there and to my way of thinking, picking out something to try on at the store, is more efficient than ordering online, waiting for the item to arrive to try on and then having to go through the work of returning the item. Much quicker to put it back on the rack in the store; without paying postage or shipping.
I prefer the personal contact. I always engage cashiers in the briefest of conversations, in the hope that I can add something to their day, a moment of pleasantness or even compassion. If you want or need a cynical reason for a personal contact with a cashier, it helps to keep their attention on me and my money or credit card while the transaction is taking place. Rather than them talking with another associate, while ringing up my purchase. I think the personal contact is crucial.
The isolation and social distancing imposed by the COVID-19 virus have made this that much more important to me, and I think, to others. In small towns people tend to wave at each other, even strangers. Sitting on your porch and someone drives by, wave. Walking down the street and someone drives by, wave. And don’t forget to smile.

Does it matter if you smile if you are wearing a mask? No one can see your smile! I recently arrived at a meeting a few minutes early, with the intent of checking my hair and putting on some lipstick. I do not wear much make-up. I realized when I saw someone else who had arrived for the meeting already had their mask on and then I realized that the lipstick was superfluous, but smiling is not. I am pretty sure when we smile, it exercises all of our face muscles and shows around our eyes. Life is tough and has recently gotten tougher. Soften it with a smile.
Beyond that, part of my concern is that fear of the virus and the potential spread and the need for social distancing, has made limited personal contact an imperative. I think, not to sound alarmist, that we are in danger of losing something vital in our society. It has been weeks, months since this all began and there are some things that will not go back to the way they were; in person connectivity should not be one of them. “Whatever else anything is, it ought to begin by being personal.”
PLAN B for “Brave“
Earlier in the story, after an unsuccessful protest and media campaign fails to turn her business around, Kathleen makes the dreaded decision. She shares this with her mother’s friend Bertie and when she tells her she has decided to sell the store, Bertie tells her it’s a brave thing to do. “You are daring to imagine that you can have a different life.”

What happens if your heart is set on a goal that cannot happen? So many factors apply, aptitude, talent, education, but also job market, economy, etc. I got my college degree at 49 years old in 1999. I was already a pastor and headed to seminary. I settled for a liberal arts degree, for reasons that don’t matter here. But I had two academic loves in college; History and English. I had significant credits and course work in those subject areas and it was tempting to either do a dual major or shift from liberal studies to major in one of them. I did not want to teach and I was eager to finish college and get to seminary. But there was also a joke making the rounds at the time: “What did the History major ask the English major?” The answer was, “Do you want fries with that?”
As a much younger person, I started out at nursing school, right after high school. From the time I was ten years old I wanted to be a nurse. I read every youth nursing series that was popular at the time (Cherry Ames, Kathy Martin, etc) and I had been a ten year old surgery patient. It didn’t take more than a few months in nursing school to realize that I did not have the maturity or other necessary attributes.
In Kathleen Kelley’s case, closing the store gave her the opportunity to consider what else she might do with her life. One can have a retirement Plan B, or a career Plan B. It may be good to have a few additional letters in your option basket.
Retirement Plan B
There are some ways I/we did not do a great job of retirement planning. What younger person can think ahead to financial needs 40 years in the future? But I did begin in my last year of full time ministry to begin to prepare, especially prepare myself emotionally; I had watched some friends really struggle with retirement. The planning I did was partly financial (we bought a house) but it was mostly spiritual and emotional. To paraphrase a song from another movie (White Christmas)** “What do you do with a pastor, when she stops being a pastor?” That took a lot of soul searching.
Of the pastors that I know who have served over 30+ years and many longer, many seem content to stop and go onto life fulfilling retirement goals. I had only been a pastor for 22 years and I wasn’t ready to stop, just cut my hours back. The full-time expectation for United Methodist Pastors is 55-65 hours a week (emergencies included) and the closer I got to 65 years old, the more I knew in my bones that I no longer had the energy for full-time ministry. (Slight disclaimer here, this picture was taken at my retirement party and while I may look really tired, I had been crying – a lot!)

But I only took 6 weeks off and have been serving part time (about 30 hours a week) for two years. It is not unusual for our pastors to go back to work part time, and it fulfills a need, both for pastors and churches. I am not ready to stop yet, but I am finally at a point in life, when I can imagine something different. I am hoping for another full year. But I know it is getting near time to be brave. Time to develop a Plan B. Time to imagine a different life.
There is one other thing. When I first entered the work-force, the average person expected to retire from the same company they began working at, or at least the same occupation. So where a person my age may have begun a career with that expectation, I think people entering the work force now have different expectations and perhaps begin working with several different letter options in their baskets.
What about you? Have you ever had to rely on your Plan B? or Plan C? Or are there other timeless movie quotes that have become a part of your life?
Not holding back the tide,
Michele
* You’ve Got Mail. Director: Nora Ephron. Performers: Meg Ryan, Tom Hanks, Jean Stapleton, Greg Kinnear. Laura Shuler Donner Productions. 1998.
** Song “What Do You Do With a General?” Bryan Darcy, Irving Berlin in White Christmas. Director: Michael Curtiz. Performers: Bing Crosby, Danny Kaye, Rosemary Clooney, Vera Ellen. Paramount Pictures. 1954.
I think about the same things you write about in this post. My mom knew the man who pumped her gas, the teller at the bank, the man who delivered bread to our door. I pump my own gas, bank online, and buy bread at the grocery store (or make it myself). The personal connections are gone.
I retired after teaching for 31 years. After working 60 – 70 hour work weeks for years, I was ready. I had some opportunities to teach full-time or part-time at colleges or private schools when I retired but I was just done. I loved teaching but I don’t want the responsibility anymore.
LikeLiked by 1 person
My dad, so the story goes, picked up the hat off the bread man and the milk man when I was born, to make sure I wasn’t theirs, but I know it was only his sense of humor. The last 5 years took a toll. 3 years of school to get my Doctor of Ministry degree and some family health issues. I hadn’t realized until I graduated just how much that had all taken out of me. Thanks Laurie.
LikeLike
Hi Michele, You remind me how there is a reason for a movie to be called a “classic.” Like you say “timeless ideas and advice.” I think most of us greatly appreciate the “personal” contact whether we are young or older. I am absolutely thrilled when a person answers the phone on the other end. I am with you, Michele, how clothing and shoes need to be tried on.
I agree with you, how a smile shows in people’s eyes and even in their voices.
Your retirement photo is beautiful! No disclaimer required. I love how you wove some of the themes in the movie to the story of your life. I often use the phrase, having a Plan B and a Plan C when curveballs are thrown at me. Re careers: I went from banking/accounting to a Dental Hygienist as a mature student. I now find writing is a large part of my week. Yet, I am reluctant to call myself a writer. I will have to soul search on this one. A great, thought-provoking post, Michele!
LikeLike
Thank you so much Erica/Erika. I appreciate your comments and sharing your thoughts. I want to spend more time writing, hoping it is not a mistake. I don’t think it is, but sometimes it feels self indulgent and I just have to battle that thought back. Trying to do due diligence with reading other bloggers and feel a bit like I am playing catch up. But the reading is beneficial on so many levels. Learning some technical things I need to do, like adding copyright info. Getting to know other writers from other countries, as well as other parts of the US. Look in the mirror and say these words, “I Erica/Erika am a writer. I am a gifted writer and deep thinker.” From a Christian perspective or religious one I believe our creativity is a gift from God. Thank you again. Michele
LikeLike